A Customer Service Department in a Box.

See it work
Hey — my order still hasn't shown up and it's been almost two weeks now. Getting pretty frustrated, honestly.
Do you price match? I found the exact same blender cheaper on another site.
I'm not going to be able to make it tonight and I'd like a refund on my room. I know it's late notice — I only just found out.

Customers are unpredictable. Crudo is ready for them.

Crudo relies on a custom-built knowledge base that makes it an expert on your business.

From there it has the skills to read your internal systems just like a human agent. It gathers customer context to provide tailored, friendly support.

Responses you can trust.

Every response has to be sourced from the knowledge base. Crudo uses an independent validator that compares every response to the source it pulled from. If the answer doesn't match the source, the message is rejected. Crudo will try again to find truly sourced information, and if it fails, it will bring in a human. Crudo is designed to prevent hallucinations from reaching your customers.

When Crudo needs help, it doesn't just pass off the work.

It brings a human in for a quick assist, then keeps the conversation rolling with the customer.

Crudo is yours. No subscription.

You buy it, you own it. Really.

Crudo is designed to make your life easier and save you money. Forever subscriptions and constant relationship management with a software company don't do that. We designed Crudo to give you the best of customer service, right in the box.